Insured and Bonded | Family Owned Since 1949 | NATE Certified Technicians
★★★★★ Rated 5 Stars on Googleoffice@bwheatcool.com
24/7 Emergency Service Available — We Always Answer Our Phones — Same Day Service
B&W Heating and Cooling
📞 (618) 254-0645

Don't Get Ripped Off

Consumer tips to protect yourself when hiring an HVAC company.

Unfortunately, not all HVAC companies operate with honesty and integrity. At B and W Heating and Cooling, we believe in educating our customers so they can make informed decisions. Here are some tips to help you avoid being overcharged or misled.

Get Multiple Quotes

For any major repair or new system installation, get at least 2-3 quotes. This helps you understand fair market pricing and identify any outliers.

Ask for Upfront Pricing

A reputable HVAC company will always tell you the full cost before starting work. If a company is vague about pricing or adds charges after the fact, that is a red flag.

Check for Licensing and Insurance

Always verify that the HVAC company is properly licensed and insured. This protects you if something goes wrong during the job.

Beware of Scare Tactics

Some companies use fear to push unnecessary repairs or replacements. Get a second opinion if you are told you need expensive work done immediately.

Ask for a Written Estimate

Always get your estimate in writing before agreeing to any work. This protects both you and the contractor.

Check Reviews

Look up the company on Google, Yelp and the Better Business Bureau. A company with a long history of positive reviews is more likely to treat you fairly.

Trust B and W — Honest Service Since 1949

(618) 254-0645
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